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Customer Satisfaction Survey
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Have you ever faced any delays or challenges when dealing with us?
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How satisfied are you with the returns on your RSA Funds?
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How happy are you with our benefit application and payment process?
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How did you first hear about Guaranty Trust Pension Managers?
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How easy is it to use our digital platforms (self-service portal, website, or app) to manage your pension?
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Have you faced any issues using our online platforms?
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How has your experience been with our customer service team? (Feel free to comment on response time, professionalism, or how your issues were resolved.
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What other features or services would you like us to offer to make managing your pension easier?
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Would you recommend Guaranty Trust Pension Managers to your friends or family?
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