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Customer Feedback Survey
We value your feedback
We appreciate you taking the time to share your feedback.
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How happy are you with the service we provide?
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Have you ever faced any delays or challenges when dealing with us?
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If you selected yes, please tell us more.
How satisfied are you with the returns on your RSA Funds?
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How happy are you with our benefit application and payment process?
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Very Dissatisfied
Not Applicable
How did you first hear about Guaranty Trust Pension Managers?
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How easy is it to use our digital platforms (self-service portal, website, or app) to manage your pension?
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Easy
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Have you faced any issues using our online platforms?
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If you selected yes, please tell us more.
How has your experience been with our customer service team? (Feel free to comment on response time, professionalism, or how your issues were resolved.
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What other features or services would you like us to offer to make managing your pension easier?
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Would you recommend Guaranty Trust Pension Managers to your friends or family?
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